Expertise

I'm a creative and versatile UX designer with experience across a number of UX disciplines. My strengths include user research, analysis, information architecture, wireframes and prototyping, usability testing, and strategy.

User research

Sampling, interviewing and moderating to understand behaviours and motivations

Analysis

Heuristic, metrics and task analysis to benchmark and surface current behaviours

Information architecture

Auditing, organising, categorising, labelling and mapping to define digital structures

Wireframes/prototyping

Sketching, drawing and creating low and high fidelity designs to define how users interact with an interface

Usability testing

Remote, face-to-face, moderated and un-moderated iterative testing to refine products and processes

Strategy

Developing frameworks to improve, measure and manage the experience across channels and devices

My story

I'm Head of User Experience at The University of Nottingham, where I work to improve the way student information is handled and represented online across campuses in the UK, China, and Malaysia. Prior to that I was a UX Designer at G2G3 Digital (part of Capita Plc) in Sheffield, and web content manager at creative consultancy The Workshop Ltd. I've worked with a diverse client base including O2 Telef├│nica, The Nuclear Decommissioning Authority, Houses of Parliament, and Sheffield Hallam University.

A Sheffield native, I returned to study design communications in the late 1990's, graduating with distinction. I quickly built a career in digital, with roles ranging from web content developer to digital services manager. I've worked for some of the largest universities in the UK, to award winning creative digital consultancies. I completed and gained a distinction for a Masters in Design Management, where my focus was UX theory, methodology, principles and practice.

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Portfolio

I design digital products built around human centered principles, to create visually engaging and usable online experiences.

O2 business support site

O2 business support site

user research, IA

Manufacturing Institute website

Manufacturing Institute website

user research, wireframes, IA


St Luke's Hospice lottery microsite

St Luke's Hospice lottery microsite

user research, wireframes, IA

UK Online Centres learning interaction

UK Online Centres learning interaction

process flows, wireframes

Axisweb website

Axisweb website

product management

Introduction to Parliament video

Introduction to Parliament video

user research, storyboards

Axisweb21 campaign

Axisweb21 campaign

campaigns, product management

learndirect campaign

learndirect campaign

campaigns, interactions

Interests

I love technology, design in all its forms, music, contemporary art, photography, and the great outdoors.

On the ferry from Noydart in the Scottish Highlands

The outdoors

Noydart, Scottish Highlands

I love camping, hiking, mountain biking and exploring new places around the UK, Europe and beyond.

Four Tet performing at ATP 2011

Music

Four Tet, ATP 2011

My musical tastes range from electronica to dub and reggae, and I've always enjoyed live music and festivals.

South Yorks artwork by Kid Acne 2012

Contemporary Art

Kid Acne, 2012

I enjoy contemporary art, design and culture, and take in as many exhibitions and events as possible, wherever I am.

Photo of Alport Valley in the Peak District

Photography

Alport Valley, Peak District

Always camera in hand wherever I go, I like to document the people, places, objects and spaces I encounter.

1

Masters in Design (Distinction)

16

Years qualified designer

14087

Page views

2

Demanding cats

Contact

Drop me a line if you'd like to get in touch.